If you’re wondering how to get help in Windows 10, then you’re at right place reading right information.
Sometimes you’re into a situation when your Windows 10 computer or laptop start behaving abnormally or facing problems, right? What should you do in this situation? The best call is to take help from Windows 10. But the question is how? Keep reading to know the answer.
The handy program named as Windows Help program (WinHlp32.exe) is available for Windows 8.1. But for Windows 10, the company decided to move Windows 10 help online.
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How to Get Help in Windows 10
In case, you’re unable to get help from local engineer, then there are various options available.
In this blog post, I’m going to cover some possible ways to get help in Windows 10. The options include inbuilt support options, Help Desk Support, Websites options and Community forums.
So without further delay why don’t you have a look at all the possible resources and options:
1. Use Built-in Troubleshooters
Windows 10 has various troubleshooters related to each component. Here’s how to use it:
Launch Settings -> Update & Security -> Troubleshoot. Depending on the issue, you can use the one.
2. F1 Key (Bing Help)
Press F1 or Fn+F1 key. This will quickly launch web browser showing you bing results related to Windows 10 help.
You can also launch Edge browser and search “How to Get help in Windows 10”
3. Get Help App
In the Windows 10 Taskbar search, type help and when “Get Help” app appear in the search result click to open it.
This will launch that Chat interface. Here, you need to type your issue or problem and the company’s virtual assistant will suggest a possible solution.
4. Tips
It is always a good idea to use the ‘Tips‘ feature of Windows 10. If the application is enabled, you will start receiving handy tips.
Make sure, the feature is enabled. Launch Settings -> System -> Notifications & action. Here turn on option which reads “Show me tips about Windows“.
Once this feature is enabled, you will time to time get Microsoft tips. You can also search for Tips apps directly from Windows 10 taskbar search.
5. Ask Cortana
Ask Cortana about the issue you’re facing and it will search online for possible help.
6. Microsoft Customer Support
You can also take help from Microsoft Customer Service on Phone. Following are the number you can use:
- In India, contact 0008004402130
- In UK, contact 0800 026 03 30
- In the USA, (800) MICROSOFT (642-7676)
- In Canada, call (877)568-2495
Note: You can call anytime in weekdays from 5:00 AM to 9:00 PM PT and 6:00 AM to 3PM PM PT in weekends.
You can access the complete list of all the Global Customer Service phone numbers here on this page.
7. Support on Twitter
You can also contact Microsoft Support on Twitter. Here’s the name of Twitter handle @MicrosoftHelps.
8. Microsoft Answers
Microsoft Answer is an online forum where Microsoft officials offer free tech support for their products.
9. Microsoft Support
You can also visit support.microsoft.com/windows. Here, you can find answers to complex issues.
You can also browser support for different problems in different categories.
So here’s how to get help in Windows 10. These are possible ways which I find handy. If I forget to mention any good option, feel free to share in the comments.
Himachali, Mechanical Engineer, Snooker Lover, Avid drinker of Scotch, Content Creator, Traveller and Shorter than you (probably).