Troubleshooting

    Lenovo Camera Not Working in Windows 10 (Fixed)

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    Lenovo camera not working in Windows 10 laptop? Don’t worry. In this post, you will read some possible ways to troubleshoot the issue.

    Lenovo is one of the well-known laptop manufacturers and the laptop made by them is used by large communities all across the globe. Lots of users complaining that easy camera not working on their Lenovo laptops running Windows 10. Some of the model numbers in which EasyCamera not working are Lenovo Y470, Y471a, Y47op, and Y570. There might be other models too.

    According to Lenovo laptop users, when they are trying to use the default camera on their laptops, it is not working. Even in a place of a photo from the camera, they seeing photos with a gray background and sometimes a white camera with a cross through it.

    You might be interested in reading blog post on Fix ‘status_access_violation’ Error in Chrome and Edge

    Contents show

    Fix: Lenovo Camera Not Working in Windows 10

    In case, you’re also facing the same issue in which Lenovo camera not working in Windows 10, then you can go through troubleshooting flow to fix the issue.

    Recommended Solution

    In Lenovo laptops, you can disable/enable your camera (and microphone) by pushing one of the F-buttons (on my Lenovo Yoga) those are F8 and F4 (without pushing function buttons). If you disable it this way, the drivers also disappear in Device Manager.

    To fix Lenovo Yoga Camera not working in Windows 10 issue in Windows 10, try to press F8 or fn + F8 keys and check if this fixes the issue for you. Thanks, Eric for the solutions

    If the recommended method fails to fix the issue, then you can try suggestions discussed in upcoming lines.

    Check if Camera Hardware is broken

    In some cases, Lenovo laptop users find out that faulty hardware was causing the issue. You can also give a try to a different application to figure out if it is a hardware problem. Different apps include Facebook Messenger, Skype, Line, Youcam, or more.

    After doing this quick check, if you find out that camera hardware is fine, then you can head over to the second suggestion.

    Re-enable camera from Lenovo Settings

    It is also noted that this mysterious issue is happening due to a bug in the Lenovo software and due to this reason camera automatically gets disabled and you need to re-enable Lenovo easy cam. Here is how you can do that:

    1. Launch the Lenovo Settings app using the Start menu search bar. In case, you have not installed it already download it from Windows Store.

    2. Here you need to click on Camera icon available at the top right side of the window.

    privacy mode in lenovo settings

    3. Scroll down to Camera settings page until you find Privacy Mode. Here turn off the Turn Privacy Mode.

    turn off lenovo privacy mode in windows 10

    4. Restart Windows 10 PC and check if this fixes Lenovo easy camera not working in windows 10 issue. If this workaround also fails, then try the next suggestion.

    Check If Camera is Recognized Correctly

    Sometimes due to faulty camera hardware system do not recognize the camera and in result cause the issue on which this whole article is based. So it is very important to find out active imaging device. Here is how you can find out:

    Launch Device Manager. For that, make right-click on the Windows 10 Start button and from the menu click on Device Manager to open it.

    Navigate to Imaging Device. If no imaging device appears under it, then it indicates that no camera is configured or camera hardware failure.

    In case, you find no imaging device, then it is highly recommended to take your laptop to Lenovo Care Center for more assistance.

    In case, you find Lenovo EasyCamera under Imaging device, then try the next suggestion.

    Check out in Device Manager disabled Camera

    Sometimes due to any reasons integrated camera gets disabled automatically and it causes the issue. So users can fix the issue by re-enabling it. To find out if the Camera in Device Manager is disabled or not. You need to:

    1. Launch Device Manager by making a right-click on the Start button.

    2. Head over to Imaging device. Under it, if you’re seeing EasyCamera or Integrated camera with a down arrow, then it indicates that the camera is disabled.

    easycamera disabled in device manager in windows 10

    3. You just need to make a right-click and select Enable option.

    4. Reboot your system and check if this fixes Lenovo laptop camera not working in Windows 10 issue.

    In case, it showing yellow exclamation mark instead of the down arrow, then you must try the next suggestion

    5. Check If Camera Driver Installed Properly or Not

    Sometimes users face Lenovo Camera not working in Windows 10 issue when Camera drivers are not installed properly. So it is recommended to check if drivers are installed or not. Here is how you can examine this thing:

    1. Launch Device Manager

    2. Navigate to the Imaging device. If the detected imaging device showing yellow exclamation mark, then it indicates that proper drivers are not installed for the selected imaging device.

    • You can make right-click on the Imaging devices -> Select Uninstall -> Scan for hardware changes. If the yellow mark is still there,
    • Make a right-click on the imaging device -> Select Update Driver Software -> Browse computer for driver software -> Pick from the list of drivers -> Next. This will install the proper camera driver available. If the yellow mark is still there,
    • Launch Settings app -> Updates & Security -> Windows Update -> Check for Update. Here find out if generic camera drivers available from Microsoft or not. If available simply download and install the latest drivers, else visit the official driver page of Lenovo and download the Lenovo Easy Camera driver for Windows 10 and install it.

    These are some possible solutions using which you can fix Lenovo camera not working in Windows 10 issue.

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    67 Comments

    1. Eric on

      Apparently, for Lenovo you can disable/enable your camera (and microphone) by pushing one of the F-buttons (on my Lenovo Yoga) those are F8 and F4 (without pushing function buttons). If you disable it this way, the drivers also disappear in Device Manager.

    2. Harley on

      Congrats!!!! After many time trying I finally found the solution !!! Easy , when you know!!
      Thanks a lot

    4. Christie Manley on

      Hello,
      I followed all instructions including calling Lenovo and camera is still not working, but device manager says it is. Still getting the white camera with line thru it. Lenova even had me go to msconfig and disable everything and then restart, which then nothing on my computer worked. I had to msconfig again and able all systems. I aso uninstalled and reinstalled easy camera.

      • Nancy on

        My camera light was on but there was an image indicating that it was off. Even though my settings showed that it was on, it wasn’t. I went to the Lenovo Vantage and scrolled to bottom of page and it showed that my camera was off. I was able to turn it back on by clicking on the image.

        • S on

          Thank you! I did all of the things listed in the troubleshooting flow to no avail. Camera was still not working properly. Opened Vantage, scrolled down, turned camera on, and tried it in Skype and working fine again. Thank you!! Sorry to those who may still be having problems.

    5. Sridevi KS on

      The Fn F8 key, (the one the camera crossed out) is the Solution.
      Pressing F8, will resolve the problem smoothly.

    7. Julie on

      I have tried all of these fixes and my camera is still not picking up an image. It is turned on and is not disabled or have a yellow exclamation mark or a down arrow. It shows a gray box where a live image should be. My computer privacy settings have the camera turned on, it is on for every app I would use it in. Please help!!!

      • jason on

        mine had what they call the “camera cover” engaged, just above the camera, there is this tiny slider switch, almost looked like a clasp to lock the laptop closed, but it is the camera cover switch. Slide it to the right, and the little red dot in the camera disappears. I had to use my fingernail to push the switch to the right.

        • Scott Andrews on

          Jason – this fixed the problem that we had. I was supporting an end-user remotely and couldn’t even see the laptop in question. I felt stupid asking her to look really closely and see if the cover was engaged. She did – and she was like “Oh my God! I can hardly see it!” She flipped the cover and it all worked! Thanks for placing the solution in the form – I don’t think I would have found the solution otherwise.

        • Carl Lewis on

          Thanks for the post I had the same issue and tried everything apart from this, this is evident in the new ThinkPad X1 ….amazing its so small that you will hardly even notice it but all sorted now thanks

        • Hannah on

          Thank you so much! I tried everything else and this cover switch was the answer.

          The privacy settings were off, drivers updated, disabled and restarted… The screen was black and it said the camera was on and being used. I have a Lenovo Yoga computer with Windows 10.

    8. Rodney on

      My Lenovo Flex 14IWL IdeaPad Type camera is not working properly. All I see is a red blurry square.

      I have had no success thus far with updates.

      Rodney

      • Hugh on

        I have exactly the same problem as Rodney – just a red square and none of the suggested solutions makes any difference. I think it must be a hardware issue unless anyone can tell me different.

        • Garrett on

          I am with Rodney and Hugh on this one. The hardware seems to be the problem. It is picking up images but only the red values.

      • Raphael on

        Hi Rodney,
        Did you ever fix the camera problem on the IdeaPad Lenovo laptop? I have the same problem, a red blurry square. I have in touch with Lenovo but they have not found a solution. They even had me reset to factory level which did not help. I thinks it a faulty camera, nothing to do with settings.
        Best regards
        Raphael

    9. Raphael on

      I have the same problem as Rodney and Hugh on my new Ideapad Flex 14, i.e. a red square, Can someone help us please?

    10. Eric on

      There is a camera cover. The switch (very small – almost invisible) is just above the camera. Open it. Move to the right.

      • Brian on

        Duh! It was so simple. Nowhere else on the entire internet has anyone mentioned there is a tiny switch just above the camera that you slide left or right to cover or uncover the camera! Thank you!

      • David on

        YES! there’s a switch next to the camera…incredibly hard to find. Turn it to the right and the light should go from red to white. The simplest solution is always hardest yet easy when you know the answer.

      • Elizabeth Jones on

        Thank you so much for this tip! I cannot actually even see the slider on my yoga, but I slid my finger over the spot until the camera suddenly worked.

      • idrees on

        Hi,
        I was facing the issue with S340 as i was able to see red blurry square whenever i open my camera, but as we can see there is a slider at the top of camera and you need to slide it to the right and your camera will surely work.

        Hope this will resolve everyone’s concern.
        Thanks.

    13. Sender on

      I have a Lenova Thinkpad 570. I have disabled the camera reinstalled the camera numerous times downloaded the different updates the camera goes on captures a frame turns off a few seconds later again goes on captures a frame turns off . the camera does not stay on . does anyone have a solution.
      Thanks

      • Patrick Kernahan on

        I have the same problem. Tried everything.
        Remove device and add device.
        Roll back driver.
        Search and install updated driver.
        Down loaded lenovo camera driver.
        Nothing works.
        Wife has exactly the same laptop and her camera works fine.
        Camera turns on the off then on then off repeat………
        Why do so many seem to have the same problem?!

      • John Donnelly on

        I don’t have a solution for you but I have exactly the same problem. I tried all the recommended fixes (update driver, uninstall/reinstall device). When using it with Zoom, the Device Mgr says the camera’s in use by Zoom, but no video is collected/shared. Just a static pic.
        I downloaded Lenovo Settings and then launched Lenovo Vantage after it was merged with it. This app at least indicated an error when it tried to access the camera. I’m not thinking it’s HW since it does capture an image but then shuts off right away. Seems like a SW bug somewhere.
        Next stop for me is Lenovo Support.

        • Sejal on

          Please check if your Kapersky Internet Security is not blocking the camera. I had the same problem and I tried every options mentioned above. Finally I came to know that it was my Security system that was blocking camera access to windows and all other social media websites like zoom.

    14. Andrea on

      I’ve been trying to fix this for hours. I have a Lenovo Thinkpad T431 and the camera won’t work since upgrading to Windows 10. I downloaded the Settings app, but it said it now merged with Lenovo Vantage, so I installed that too, but I don’t see a way to access the Camera settings to fix this. How can I do that? Thanks.

      • Sejal on

        Please check if your Kaspersky Internet Security is not blocking the camera. I had the same problem and I tried every options mentioned above. Finally I came to know that it was my Security system that was blocking camera access to windows and all other social media websites like zoom. To resolve this go to your Kaspersky Internet Security and click on Privacy Protection tab. Under the Webcam Protection tab you will see all the application that has been blocked access to webcam. Click all the application that you want the access to webcam. I hope this helps.

    15. Bernt on

      Ideapad Y700, yeah its a few years old and out of warranty but still rocks. Except for the camera exhibiting the issues above. Lenovo Settings have now been incorporated into Vantage. The privacy mode on mine is on but it’s function is disabled / grayed out. The Vantage home screen indicates it doesn’t have access to the camera and their link to fix that takes you to the Windows camera where in fact, windows is giving Vantage access to the camera. I tested the camera on a test web site and it works. Due to this privacy mode, it’s overriding all access by windows apps. I tried uninstalling Vantage but it doesn’t really go away so this privacy mode still lingers. How can I turn this off? I’m going on day 3 of trying to fix this and have done everything possible when I found this privacy mode problem.

    16. Jeri Phillips on

      Hate to admit this but my camera problem was because I had not removed the thin clear tape over the camera hole.
      Duh! yes, I am blonde.

    18. John on

      After trying everything without success I closed the lid and reopened and bingo! the camera was working. I have the laptop on a stand so rarely close the lid.

    19. João Batalha on

      Hi all, i also have a problem with the camera, in my lenovo Yoga 710-14IKB, The camera does not work, and keeps telling me an error message, the light on the right side of the camera hole blinks white as if the camera is conecting and disconecting. The error message is “Cannot find the camera, error code 0xA00F4244 . Tried everything over the internet, The F8 Button, the lenovo vantage sw, drivers from lenovo, windows update…nothing.. The camera is in the device manager and it show that it correctly installed and working. By the way, i have win10 home edition x64

    21. Adam on

      The easycam on my lenovo 710 is not working. It tries to come on and the led flickers several times but no image on the screen. The camera is no recognised in any sofware, if I use the in built camera app in Windows 10, the led flickers and I can see device manager in the background refreshing but no image appears. The camera app flashes between different messages saying no camera or all cameras are reserved. In device manager the camera has no errors or red crosses etc and seems fine. Any help would be appreciated? Thanks

    22. Marcel on

      Hello thank you for all the information, but I have the same problem as some of you in my Lenovo Yoga 730-13. I talked to Lenovo too, I made all the updates in Lenovo and Windows 10 but the error its still there. The camera error is: 0xA00F4244. Also when I go to “Device Manager” I don’t see the camera icon (as a hardware).
      So please if one of you know about this issue and how to fix it, please let me know because I really need it to work. Thank You so much!

    23. Asif on

      Mine is IdeaPad S540 — but still not working.
      It’s capturing and making video etc.. but all Black screen?
      – I did try through F8, no change
      – Through Device manager – all good, updated driver is there, already all enabled.

      Could you please help