Error Code: DLG_FLAGS_INVALID_CA (Explained

In today’s post, you will find out the full explanation of why you see Error Code: DLG_FLAGS_INVALID_CA and how to get rid of this error.

Sometimes when you open your favorite website it shows various error message like “Security Certificate is Not Secure,” “This Site is Not Secure” or maybe other accompanied with the Error Code: DLG_FLAGS_INVALID_CA DLG_FLAGS_SEC_CERT_CN_INVALID.

The scariest part of this error message is the following lines that read:

This means that someone is trying to fool you or steal any info you send to the server. You should close this site immediately

After reading these lines, most of the users instantly close the websites. We have no doubt that the person reading this post right now also faced the same thing.

Error Code: DLG_FLAGS_INVALID_CA

The worst thing about this error code is that users don’t even have any idea why they are seeing DLG_FLAGS_INVALID_CA error code.

To help users, We decided to write this post and try our best to explain why users are seeing this mysterious error message and what are the possible solutions to get rid of it so that you can surf favorite site fearlessly.

Error Code Explanation

There might be a variety of the reasons why you’re reading this certificate error message in the web browser, but the reasons discussed below are the primary ones:

When the website certificate is not installed precisely.
When the website certificate is expired, or the administrator does not renew it.
The chances are that website you’re visiting is compromised or the site has a malicious redirection.

So all the reasons suggest that you see the certificate error code on your favorite website due to the administrator. There is nothing wrong with your side.

Options Available on a Web page with Certificate Error

Go to your Start page or Back to safety. When the user clicks on these buttons page, the browser takes users to start page of the tab to ensure the overall protection of the user.
Advanced or Details option available. When the user clicks on these links, it shows another link telling you Go on to the homepage(Not recommended) or Proceed to the website (Note Safe)

proceed to website - chrome insecure page

Now it’s all your wish whether you want to visit this website or not.

Note: Different browsers show different options.

Fix – Error Code: DLG_FLAGS_INVALID_CA

In most of the cases, when an error is due to this administration end, then you can do nothing about the Certificate error. In some cases, users seeing the error because of the default browser they are using to surf the web. In this situation, you can try the following solution to resolve the error:

Clear Browser Cache

Try to clear the cache of the default web browser. Close the browser and try to revisit the same webpage.

In Google Chrome paste following address in the address bar chrome://settings/clearBrowserData. Make sure “Caches images and files” option is selected. Click on the Done button, and it will clear the cache.

In Microsoft Edge click on (…) More action option and navigate to Settings -> Choose What to Clear under Clear browsing data. Here make sure Cached Data and Files option is selected. Click the Clear button.

Related Reading – How to Clear Browser Cache (All Major Browsers)

Open Website in the Different browser

After following the above workaround, the site still showing the “This Site is Not Secure” or “Security Certificate is Not Secure,” then maybe the problem is with your default browser. To troubleshoot this, you can try to visit the same website on a different site and check if this fixes the issue.

If the same website is working fine in another browser, then it is time to reset your browser to default settings.

Note: Following workaround will only work if you see certificate error because of your web browser.

What is Recommended?

If you highly trust the website you’re visiting; then you can ignore the warning message and visit the website. Also, if you have even a little doubt about if the site is genuine or not, I recommend not to visit the website.

In case, the website which you trust and visit regularly also showing the same certificate message back to back, then it is a good idea to drop a note to the administrator of the website. In the message, you can explain the whole issue with a screenshot so that admin can resolve the issue.

Recommended Reading – Fix: There is a Problem with this Website’s Security Certificate in Internet Explorer || Explained: Firefox Connection is Not Secure Error

We hope you find this article useful. Let us know your thoughts in the comments 🙂

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36 COMMENTS

Tselane Carr January 5, 2018 At 6:58 am

Hello,

I’m receiving this message on a page I created, and don’t know how to correct the error. My site is http://www.TLChomestampa.kw.com

Can you help me figure this out? I contacted the Tech guy at the Keller Williams office I work for, and he said its a browser issue. But I think its a bit more then that because It just recently happened.

- Viney Dhiman January 5, 2018 At 11:00 am
  
  Thanks for sharing this issue with me. Could you please tell who’s the owner of this website. If you’re are the owner, then do you have access to hosting cpanel?
  
  - Tuu Remuu August 25, 2018 At 12:10 am
    
    That was a spammer just trying to advertise their site!
    
Tammy January 24, 2018 At 9:46 am

This is happening on my website primsandpretties.com. I’ve had more ridiculous work arounds presented and of course none of them work. Could you please advise or help me out in any way? I own the domain and site and host through yahoo web hosting/abaco.

- Viney Dhiman January 24, 2018 At 6:55 pm
  
  What’s the problem you facing? It is opening fine to me 🙂
  
Michael March 30, 2018 At 8:48 pm

Microsoft Edge reports this, which helps explain another reason why folks might get this message:

The hostname in the website’s security certificate differs from the website you are trying to visit.
Error Code: DLG_FLAGS_SEC_CERT_CN_INVALID

In my case, I have two domain names pointing to the same server. The certificate of the server can only match to one of the domain names. So if you recently changed domain names, be sure to also update your server certificate.

- Viney Dhiman March 31, 2018 At 11:23 am
  
  Thanks for sharing this with us, really appreciate that 🙂
  
Mike T April 20, 2018 At 5:45 pm

Could I be receiving this error due to a block by my employer? None of the above options work.

- Viney Dhiman April 20, 2018 At 6:06 pm
  
  Block by my employer means? Could you explain this thing??
  
  - Mike T April 20, 2018 At 6:24 pm
    
    Meaning that my employer has a block in place to not allow certain sites to be visited. I don’t think their block could produce this error but I could be wrong.
    
    - Viney Dhiman April 20, 2018 At 7:22 pm
      
      Nop this is not the reason causing the issue. Mostly this happens when the website you’re visiting is having
      
      invalid or expired certificate,
      the website is hacked,
      the website has malware inside the code,
      
      Did u try to visit the website using a different web browser?
      
      - Mike T April 20, 2018 At 7:29 pm
        
        I have tried chrome and edge and still getting the same result. cleared all cache, cookies, etc. I can’t imagine the facebook website being hacked.
    - Viney Dhiman April 20, 2018 At 7:33 pm
      
      Please check the date and time, is it correct? Could you please share the screenshot?
      
Mike T April 20, 2018 At 7:46 pm

The screenshot shown above matches that of which I am receiving.

adrian May 1, 2018 At 9:28 pm

Got this Error on IE for websites http://www.youtube.com and mail.google.com but not on google.com on one laptop while an hour ago both worked fine.
On chrome I get NET::ERR_CERT_AUTHORITY_INVALID error for those websites.
In Firefox I get SEC_ERROR_UNKNOWN_ISSUER for these websites.

I can visit these websites without any issues on another laptop.
Disabling Symantec End point protection does not change a thing.

So its not the websites since they work fine on other laptop. Its not a browser because all browsers show some sort of error. Thus it is the laptop. But what?

- adrian May 1, 2018 At 9:39 pm
  
  ah found it. Our company is supplying the certificates and its root cert was not trusted. Had to install it to fix it.
  
- Viney Dhiman May 1, 2018 At 11:37 pm
  
  Seems like your system is infected with malware or some sort of malicious program. Try to perform the antivirus scan and check if you find anything?
  
- sam September 25, 2018 At 2:54 pm
  
  same here…… its not that this is happening only on my device it is happening on every device which is connected to my wifi can u pls suggest something
  
Judith Jones July 21, 2018 At 3:43 am

I am attempting to access a trusted military website. My certificates are up to date, and I was able to access them until recently. Possibly after a Windows 10 update. Is this a new security measure? I’ve added the website to my safe menu on tools and ensured the computer recognizes my certificates. Any ideas?

Leo B July 25, 2018 At 5:03 pm

I have several computers that were just built. Some were updated from Win 7 to Win 10 and others whole new Win 10 image installed over factory install. I’m getting the Error Code: DLG_FLAGS_INVALID_CA when trying to visit GOOGLE and other well established sites but only from IE.

Any thoughts?

Mikel August 16, 2018 At 10:31 pm

Just created a brand new Win 10 v1803 instance. I see this “DLG_FLAGS_INVALID_CA” error code in both MS Edge and MS IE when I navigate to https://www.microsoft.com/en-us/ or go.microsoft.com (surely, not a cert issue, nor malware).

- Viney Dhiman August 16, 2018 At 11:07 pm
  
  Thanks for contacting, please check if your laptop or pc time is correct?
  
Adam Jacobs August 17, 2018 At 6:25 am

My computer is showing this problem on multiple websites, even ones that I have used for years. Either it says this or that it is blocked by the network administrator, but it isn’t…

Also, I know that it is none of the possible problems you presented because my computer acts normal on my friend’s wifi.

- Viney Dhiman August 17, 2018 At 3:30 pm
  
  In this situation, chances are that the sites you’re visiting are blocked by administrator.
  
Hiram August 22, 2018 At 9:04 pm

If its a self-signed cert you created on your own webserver and you want the clients to be Secure, when you visit the website from the client, right click export the cert to the desktop on the client’s wks. Then double click the *.cer file to import (Install Certificate), choose Store Location: Local Machine, Place all certificates in the following store Browse: Trusted Root Certification Authorities, OK, Next, Finish, Import will appear successful. Note: This requires admin rights to the client workstation. When you refresh your https page next time from that client it will appear as Secure. This can be automated cross workstation on a domain via Group Policy.

- Tuu Remuu August 25, 2018 At 12:17 am
  
  Wow…now we’re getting somewhere!
  
Stephen Wozniak August 23, 2018 At 8:49 am

I am experiencing a “Error Code: DLG_FLAGS_INVALID_CA” error. I think all of my connection issues are tied and related to this error. I cannot visit certain sites, like Google – YouTube – and many other less popular sites. I can force the browser to load Google, but I am completely unable to interact with anything YouTube related. Some aspects of websites will not load correctly, or at all. Lastly, I cannot connect to any game servers through Steam.

Is there a way all this can be connected? Thank you so very much for a possible solution. It has been a problem and getting worse for 8 months.

Pat February 5, 2019 At 3:57 am

I am experiencing an “Error Code: DLG_FLAGS_INVALID_CA” error for MSN.COM and almost any other website I attempt to go to using Edge browser. Brand new Lenovo PC’s with WIN10 pro installed. Went through all the troubleshooting steps and still no joy. What now?

prasanna lakshmi March 29, 2019 At 9:50 pm

I created this blog http://www.tipsgurus.com. I am a Montessori consultant, due to passion in my field I started a blog with a subdomain https://www.preschoolers.tipsgurus.com
some how it moved and I was unable to locate it and then I started to redo the same. Now it shows DLG_FLAGS_INVALID_CA in Microsoft edge and in chrome browser it showsNet::Err_Cert_Authority_Invalid.

- Viney Dhiman March 30, 2019 At 11:56 am
  
  Enable SSL for your subdomain and it will fix the issue.
  
Basil April 4, 2019 At 3:53 pm

I need help in understanding computer files, programs and errors. I am completely unsavvy when it comes to computers. Please email me if you are willing to help. Thanks!!

Joona April 29, 2019 At 4:32 pm

Thank you!

ivan July 25, 2019 At 5:23 pm

incredible….. you are payed to give this kind of solution for an invalide certificate…. use another browser? clean cache? please please PLEASE

djkcool August 6, 2019 At 5:18 pm

every single website i load in any browser gives me this error how can i fix it.

- Viney Dhiman August 7, 2019 At 1:10 pm
  
  Please check the possible solution shared in the blog post.
  
Soepgroenten April 7, 2020 At 2:23 pm

Had the same issue at our company with an internal https application (certificate from external issuer) –> Turns out that the intermediate cert was missing on the client.

Solution:
Just add the Intermediate certificate from the issuer using certlm on the client machine.