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    Home»Windows 11»Windows 11 Sound not Working: Troubleshoot the Problems
    Windows 11

    Windows 11 Sound not Working: Troubleshoot the Problems

    By Viney DhimanOctober 1, 2021Updated:October 1, 2021No Comments5 Mins Read
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    Windows 11 is the next generation of Windows OS from Microsoft all set to release. Lots of users have already upgraded to Windows 11 (under the insider program) while the remaining will upgrade soon.

    It is highly possible that after upgrading to Windows 11, you might experience issues where audio or sound is not working properly. It was common behavior that the majority of users experienced after upgrading to Windows 10 was available for the public.

    Contents show
    Troubleshoot Sound Problems in Windows 11
    Use Audio Troubleshooter
    Check if Audio Device is connected or not
    Uninstall and Reinstall Audio Drivers
    Change Audio enhancements and Hardware acceleration
    Restart Audio Services

    Troubleshoot Sound Problems in Windows 11

    To help you out, we decided to cover this blog post featuring all the possible solutions on how to fix it.

    Use Audio Troubleshooter

    One of the initial solutions that every affected user must try is running an Audio troubleshooter that automatically fixes the issue. Here’s how you can do that:

    Click on the Search icon available on the taskbar and type Troubleshoot other problems.

    When the same settings appear in search results, click to open it.

    Here, look for Playing Audio and then click on the Run button available in the same section.

    Use Audio Troubleshooter

    The troubleshooter will open up, and start looking for a problem, and when it finds out applied the solution to fix it.

    Check if Audio Device is connected or not

    Sometimes audio device is not connected to the device and due to this reason, users are facing the issue. So it is important to check if Audio device is connected or not. Here’s how you can do that:

    Click on the Search icon and type Sound Settings, when the same setting appears in search results click to open it.

    Check if Audio Device is connected or not

    Here, under the Output section, look for the Output device. In my case, it’s Speakers/Headphones.

    sound properties

    Now there are few possibilities:

    • If the Output device list is empty, try to reinstall the audio driver. To do that, head over to same section listed in this post below.
    • In case, you’re using multiple Output devices, then make sure to select one from which you expected sound or audio.
    • Make sure this option “Allow apps and Windows to use this device for audio” for your audio device is set to Allow.
    • Confirm Volume, Left and Right channel options are configured correctly.
    • You can also try diabling audio enhancement options

    Uninstall and Reinstall Audio Drivers

    Uninstall and Reinstall driver is a live saviors solution that fixes almost all the issues related to ay components of Windows and so do for Audio devices. So it’s worth trying.

    Here’s how you can do that:

    Click on the Start button and select Device Manager.

    Locate “Sound, Video, and Game controllers” from the list and expand by clicking the arrow next to it.

    Uninstall and Reinstall Audio Drivers

    Right-click on the Problematic Audio device and select Uninstall. When a dialog box appears, click Uninstall button. Make sure the box for this “Attempt to remove driver” option is checked.

    After that reboot your device.

    Your device will automatically install the generic driver saved on the computer. Alternatively, you can head over to Settings > Windows Update > Check for updates to look if the latest version of the audio driver is available.

    Now, check if this fixes the issue.

    Change Audio enhancements and Hardware acceleration

    Some issues related to sound or audio are also fixed by tweaking audio enhancement and hardware acceleration settings. Here’s how you can do that:

    Click on the Search icon and type mmsys.cpl, when the same item appearing search results click to open it. This will launch the Sound properties window.

    Here, select your default audio device and then select Properties.

    In the Properties window, switch to the Advanced tab. Here, try to change the frequency from 24 bit to 16 bit and then click the Test button to check if this fixes the issue.

    Change Audio enhancements and Hardware acceleration

    If this fails to fix, then on the same windows, you will find Hardware acceleration setting, under this uncheck the box for “Ällow hardware acceleration of audio for this device“, then click OK.

    The same option is not available for me.

    Similarly, you will also find the Signal enhancement section, where you need to uncheck the box for the “Enable Audio enhancements” and click OK.

    Follow all the solution suggested above one by one and check if this fixes the audio issue on your Windows 11 PC.

    Restart Audio Services

    Windows Services play a vital role in properly working the various functionalities in Windows 11 and so do Audio devices. In case, your device is facing an audio issue, then try to restart the audio service and check if this fixes the issue.

    Here’s how you can do that:

    Click on the Search icon and then type service.msc, when same appear in search results, click to open it.

    In Services Window, you need to locate the following services:

    • Windows Audio
    • Windows Audio endpoint Builder
    • Remote Procedure Call.

    Back to back, right-click on each and select Restart.

    Restart Audio Services

    Once you have restarted all the services, reboot your device. This should fix the issue.

    If your device sound issue isn’t fixed by any solution discussed above, then the last solution is to perform an in-place upgrade of Windows 11.

    Please do not hesitate to Contact me on Twitter if you want assistance with issue related to Windows 11, Windows 10, and Edge browser. I will try my best to assist you ASAP. (Follow me first and then PM your issue on Twitter)

    Buy us a coffee if you find information shared in this blog post useful. Mention ‘Coffee’ in Subject. So that I can thank you

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