Fix – ‘STATUS_ACCESS_VIOLATION’ Error in Chrome and Edge (2 Solutions)

    It seems like a new issue surfaced Chrome and Edge browser as lots of users are reporting about Aw, Snap! page with STATUS_ACCESS_VIOLATION error code when they trying to open websites.

    fix - chrome Showing Aw, Snap! Page with Error Code STATUS_ACCESS_VIOLATION

    According to various reports, users start seeing this Aw! Snap page with error code STATUS_ACCESS_VIOLATION after updating to Chrome and Edge v91. As of writing this blog post, the reason is unclear what caused the issue.

    Some users reported that they to fix the issue they have:

    • Refresh the page multiple times
    • Try to troubleshoot the issue by enable or disabling extensions
    • Reset the browser to default settings
    • Create a new user profile
    • Re-installed the browser

    Some users even go to the extent that they have re-installed Windows 10 in hope that going this will fix the issue but failed to fix the problem. You can check various reports shared by users on the Chrome support thread here, here, and on Reddit.

    The reason for concern is that it’s not clear what caused the issue Windows or Chrome update? Apart from this, Google recently rolled out the latest update Chrome v91, but the same issue is still not fixed.

    Fix – STATUS_ACCESS_VIOLATION in Chrome and Edge

    In case, you’re still facing the issue, then here’s how you can temporarily fix the issue by solution shared by the user on Google support and it looks like it working for both Chrome and Edge browser. Here’s what you need to do:

    For Chrome browser

    On your computer, you need to head over to the following folder: c:\Program Files (x86)\Google\Chrome\Application.

    For Edge browser:

    On your computer, you need to head over to the following folder: C:\Program Files (x86)\Microsoft\Edge\Application

    Rename the Chrome executable

    Here, you need to rename Chrome.exe and msedge.exe (depending on browser) file to anything. For example; Chromebak and Edgebak

    Relaunch Chrome and Edge browser.

    There’s an alternate solution which worked for some users. In case, you have installed Tampermonkey, visit chrome://extensions

    Next, locate the extension and remove it Chrome browser.

    In case of Edge browser, visit edge://extensions/, locate Tampermonkey extension and remove it.

    Some users also reporting about they seeing error code: STATUS_INVALID_IMAGE_HASH in Chrome v91

    We will keep the eye on this issue and as soon as we get something, whether it’s a solution or patch from the company we will update it.

    You might be interested in reading blog post onHow to Fix Error Code: “sbox_fatal_memory_exceeded” Chrome

    Don’t forget to share with us, if any of the method discussed above helps you, as it will helpful for other users too.

    Viney Dhiman
    Himachali, Mechanical Engineer, Snooker Lover, Avid drinker of Scotch, Traveler, and Webmaster. (

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    1. After installing the new MS Edge browser (which is Chromium-based), I still get the same errors in Edge. I do not get these errors in Firefox however. So the error seems to be attributed to the underlying chromium engine, and not isolated to the Chrome browser itself.

    2. This is a temporary fix. It worked for me for about three weeks, then I had to uninstall and reinstall Google Chrome, then perform these steps again. Now Chrome works again.

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